Initial Disclosure Document

 

 

Vanaways UK Limited is a registered company in the UK, Company registration number 09467651, and is based at 68 Macrae Road, Eden Business Park, Bristol, BS20 0DD.

We are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 940695).

We take data protection seriously and are registered with the Information Commissioner’s Office on the Data Protection Register – Registration Number ZA171670

We act as a credit broker, not a lender. Our primary business is the sale of light commercial vehicles and acting as a credit broker in arranging finance for these transactions.

 

 

Finance is subject to status and terms and conditions apply.

A guarantee may be required.

Finance can only be offered to UK residents over 18 years old, or businesses.

Please ensure you can afford the repayments for the duration of a loan before entering into a credit agreement.

 

 

If you are seeking finance to purchase or lease your vehicle we are able to introduce you to one of our partner finance providers/lenders.

 

As a broker, and not a lender we work with multiple funders, but we do not offer a whole of market financial solution and therefore we cannot offer impartial advice and therefore there may be a better product available to you elsewhere in the open market and you should consider shopping around for the best deal for your needs.

 

The lenders we work with offer different products to different types of customers and as such interest rates and terms vary between lenders. Our lenders can offer a number of products including, but not limited to Hire Purchase, Finance Lease, Lease Purchase and Contract Hire.

 

We are not offering financial advice and you are advised to seek independent, impartial advice.

 

We will attempt to get you the finance product you were quoted from our limited panel of lenders, or obtain you a suitable alternative offer.

 

At the point of order we take an initial £250 + VAT payment which covers our admin fee.

 

 

We have access to introduce your business to a wide range of funding partners, but not every funder in the market. The partners we work with does charge periodically and before you enter into any agreement, we will inform you of which funder(s) are willing to offer you finance.

 

Please ask us for a full panel of current lenders available at the time of your enquiry, and if you have a preferred choice of lender to use, we will try to accommodate this request.

 

 

Different lenders have different methods for paying commissions based on a number of factors, such as whether you are entering into a regulated or unregulated agreement, the length of the agreement, the amount borrowed, the age of the vehicle, the type of finance product selected or your credit score.

 

Typically a lender will pay a percentage of the loan amount to us as a broker, or a fixed fee. Where this is not the case then the commission we receive from the lender impacts the amount you pay.

 

Before you enter into an agreement, and in good time we will inform you of the amount of commission we will receive.

 

We will use the data you provide to us in order allow us to transact business with you and keep you up to date with relevant information around vehicle and business finance that may be of use to you.

 

If you decide to proceed with a product or service offered by us, we would need to pass your data onto carefully selected 3rd parties to enable them to help complete these transactions, such as finance companies and vehicle delivery companies.

 

For full details of our privacy notice please visit www.vanaways.co.uk

 

 

You can make a complaint by contacting us in writing at Vanaways UK Ltd, 68 Macrae Road, Eden Office Park, Bristol, BS20 0DD. By calling 0117 4287 721 or by emailing info@vanaways.co.uk.

 

We aim to resolve your complaint in a timely and professional manner. You are also able to take advantage of the BVRLA

 

Conciliation Service to help resolve your issue, details of this found at www.bvrla.co.uk. If you are still not satisfied then you are entitled to refer it to the Financial Ombudsman Service, Exchange Tower, London. E14 9SR.

 

You can get more information on the Financial Ombudsman Service at www.financial-ombudsman.org.uk. Please note that the FOS may not be able to deal with complaints from business customers.